Based on 125 reviews
Marion Penson
16:38 20 May 22
Excellent service. First move in 41yrs so rather apprehensive but Johnson’s so helpful, efficient and professional, would definitely recommend this Company
lia cramer
11:42 28 Apr 22
Efficient, tidy and hard working. Made a difficult job into a pleasant one.Many thanks and wouldn’t hesitate to recommend .
Caroline de Gier
17:13 13 Apr 22
Johnson’s combine a personal and yet very professional service. I wouldn’t hesitate to recommend them.
Gail Lynch
15:16 31 Mar 22
I used Johnsons recently for a pick up and shipment of a few items of furniture to the United Statesand about 10-20 years ago a full household to the United States as well as some small deliveries in the UK. I was very impressed by the friendly , professional and immediate response I received and particularly their obvious familiarity with the overseas challenge of dealing with shippers and customs etc, No complaints at all. So glad I remembered their name from years ago. Nothing appeared to have changed over the years with their service. 10 stars if I could give them more than 5!! thank you
Graham Watton
23:30 24 Feb 22
We moved on Monday to Devon and were absolutely delighted with the fantastic service provided. Martin, Sean, Lewis and Luke, the 4 removal men who moved us couldn’t have been more helpful, they were absolutely fantastic and went above and beyond to make our move as easy and stress free for us as possible. They are a real credit to their profession and Johnson’s Removals. Thank you so much.
Ron Oldale
10:57 11 Feb 22
There is an element of worry in inviting perfect strangers into your home to handle almost everything you possess; treat it with respect; pack it and transport it to another destination.Johnsons team arrived with cheerful positivity dispelling our fears of the move. They were courteous, polite and quietly got on with the job. Every item was packed with the same infinite care from an antique clock to a stray empty jam jar lurking at the back of a shelf!Thoroughly professional and organised, the whole move was completed very smoothly and with plenty of good humour. We wouldn't wish to remove again anytime soon, but should we do so, then we would have no hesitation whatsoever in using the Johnson's team. We thoroughly recommend the company without reservation. Superb service.
Malcolm Hoskin
18:02 26 Jan 22
The team of three turned up promptly on time and were very personable.They explained fully what was going to happen during the removal .They worked quickly and efficiently taking great care with the wrapping of fragile items and left us feeling confident of the care of our possessions going into storage.
Elizabeth Andrews
17:12 09 Jan 22
Can't recommend Johnson's enough from initial enquiries right through to execution they have been quick to reply and super helpful. Also using their storage facilities, their guys packed our belongings well and with care.
Lorraine Stock
17:07 19 Dec 21
I have moved several times in my life and have used professional removers almost every time with very mixed results. The last time was a total nightmare, so I was particularly nervous about moving this time. However, my experience with Johnson’s has been nothing but positive. From first contact, to the visit by Shaun Vallance to estimate, to having to change the requirement, to the actual move, I have been consistently impressed. The team that carried out the move (Pete, Sharon, Mike, Darren, Dan, Ben and Lewis) were all highly professional, considerate, caring and a pleasure to have around. They should all be highly commended. I would have no qualms with recommending Johnson’s. You certainly get what you pay for!
Rose Williams-Allden
13:09 04 Dec 21
We had a really wonderful move this summer due to the flexibility and professionalism of Johnson’s staff. From early phone calls to the day of the move they helped to accommodate us in any way that the move would run smoothly and answered any questions we had with help and advice. We would thoroughly recommend them to anyone considering a move.
Maureen Young
09:53 03 Dec 21
A really good company, friendly efficient and easy to deal with. I would use again.
julie cooper
17:25 01 Dec 21
We moved from Gillingham Dorset to West Sussex on 29th November 2021, we had quotes from other removal companies aswell as johnson's, and to be honest johnson's we're the most expensive by far, but we have moved a few times before and had bad experience, so decided to use johnson's, from the moment I spoke to the chap in there office I knew they were quality, the lorry we booked to arrive at 7.30 and it was spot on time, the removal men were polite and friendly, and loaded the lorry with the upmost care, they put sofa covers on the furniture and mattress covers on our mattress, everything was covered that needed to be, I was very worried about the move, but they put my mind at ease, as I said, they are expensive, but as they say you get what you pay for, quality service, fantastic job and really lovely men. Ten out of ten thank you guys.
Sophia Ellis
11:30 27 Nov 21
I cannot recommend Johnsons highly enough. All our furniture had been in storage for 8 months (so opening everything was a bit like having an early Christmas!). The team who helped us were all helpful and polite.
Robert Kelso
13:13 23 Nov 21
100% makes to Mark, Martin and Lewis, who have just moved us from Dorset to Frome. From the moment they arrived we knew we were in safe, professional hands. Their cheerful demeanour and wonderful work ethic took our breath away. They always had a can-do attitude and were positive even when we asked them to try and put a large sofa bed into the 2nd floor bedroom.While moving is always a nightmare, Mark and his team minimised the horror of it all with good humour and grace and cannot speak highly enough of their stupendous service.The support from the office was also excellent.
Tom C
17:19 11 Nov 21
I chose Johnsons of Shaftesbury for my house move because I had read good reviews about them online and, I have to say, they have lived up to all of the excellent things that have been said.As I write this they are in the middle of moving me over two days, with Day 1 being last Friday and Day 2 being tomorrow (Monday) and, I can honestly say, they are professional, reliable and offer good value for money.Sharon packed my delicate items extremely well, and took great care in so doing, while Jason and Harry set about shifting all of the furniture and boxes and were friendly, polite and efficient at all times.Yes, I can highly recommend Johnsons of Shaftesbury, you will definitely not be disappointed.Further to what I said, above, I unfortunately had to move home again much sooner than I had anticipated and, of course, there was only one removal company that I was going to use and, again, they did not disappoint.The team of Jason, Mark, Lewis and, briefly, Sean were hard-working, courteous and very helpful.Hopefully I will not have to move again for the foreseeable future but, if and when I do, I will definitely be calling upon Johnsons - the best in the west!
Tim McAllister
10:19 01 Nov 21
I booked Johnson's to move my Elderly Mother's belongings from a first floor flat to a ground floor flat in the same building. Her feedback was very positive. Initially booking two people for four hours, three people arrived ahead of time and started work immediately. They were polite, hard working and packed things that we had said we would do after the move of the larger furniture, meaning that everything had been transferred by the time they left. She was very impressed and settled in very quickly as a result. We can highly recommend Johnson's from initial contact through to completion of the work.
Nick
16:35 28 Oct 21
We had a positive experience with Johnson's. Booking our move was easy and trouble free. The team arrived on time to move us thirty miles. Loading the vans went smoothly and quickly and everyone was polite, helpful and efficient. At both houses sheeting was laid to protect the carpets. Unpacking was marginally less efficient as some boxes ended up in the wrong rooms, although clearly labelled, hence four stars. Overall we would recommend Johnson's removals.
Helen Anderson
16:13 15 Oct 21
Johnson’s did a cross county removal for me from the Midlands and I cannot fault them! Right from the initial phone call with Tom, their patience was amazing! The 2 removal guys were impeccably polite and helpful (when I would have wanted to swear at me!!) and were extremely careful. Nothing was too much trouble and they laid out mats to protect my carpets in the new house without being asked. I would highly recommend and will definitely use them again if I move, although hopefully it won’t be for a while. Thank you!!
Kenton Ringrose
17:22 11 Oct 21
The two removers were exceptional and profession. We moved into a smaller property than we left and their skills at getting furniture into it are to be congratulated.Would recommend you all the time ...
Andy McGuinness
07:18 24 Sep 21
A great team - Martyn, Shaun and Ben, plus Sharon on packing day - made the whole removal process go very smoothly. Friendly, cheerful, fast and efficient, a pleasure to have in the house.
Yvonne Jay
11:31 04 Aug 21
Very efficient from service, it made our moving so much easier to have our belongings collected and placed in storage for usBrilliant job on all counts guysHaving had our belongings in storage with Johnson’s Removals since March this year and having had our belongings delivered to our new address this weekI can highly recommend their service, delivery was on time and carried out by a very efficient team of two, who made light work of the job and were friendly and helpful, well done ladsThe whole service throughout has been well managed, our belongings were accessible to us when we wanted being supplied with a gate to enable us to come and go and take items as we needed them.All were stored in secure and and dry containers and returned to us without any breakagesThe staff are always friendly and helpful and if you need to store your belongingsI recommend Johnson’s Removals
Ken Vine
19:31 26 Jul 21
Excellent service. Two charming, capable and calm guys who worked swiftly and packed the storage unit at the delivery location really carefully and to plan.
Andy Willmott
17:03 19 Jul 21
Second time we have used Johnson’s, excellent job on a lousy wet day! The guys arrived on time which enabled us to move on time. Can’t praise them enough. Very polite, no mess, professional.
Trish Strachan
07:13 19 Jul 21
We have moved several times, but this move was without doubt, stress free thanks to the professionalism and commitment and friendliness of all the team. Nothing was too much trouble, our possessions were very carefully packed, and we have no hesitation in recommending Johnsons.2021, our third move with Johnson’s was once again to their exceptionally high standard, so much so, we would not consider using anyone else to move us. Our contents had to go into storage, kept safe in individual containers in the Johnson’s secure store. We would not consider using any other firm to help with our move.July 2021, we asked Johnson’s to move our workshop contents from one location to 2 other locations. Again, the team were the best to work with and justified all our previous reviews. We simply would not dream of asking anyone else. Professional, very hard working, polite, respectful of our property, and very pleasant to work with.
Aleysha Armstrong
21:51 16 Jun 21
Can’t recommend highly enough! Johnson’s helped my parents move house this week, they hadn’t moved in 20 years and were quite nervous. The 4 guys turned up on time and got straight to it, they were all incredibly professional, polite and hard working…even on the hottest day of the year so far! My parents were so grateful for all they did and how smooth and stress free they made the move…my dad thinks they all deserve a pay rise and are an asset to the company! Thank you!!
Claire Sidney
13:04 11 Jun 21
We're using Johnsons of Shaftesbury for our international move to Australia and couldn't recommend them more. From the first conversation with Jonathan to the home appraisal via Shaun and the final move managed by foreman Mark we were extremely impressed by their professionalism, responsiveness and expertise.
Nicola Sansom
18:44 21 May 21
Excellent service. All were very helpful and friendly, from the booking to the move. would definitely recommend them to family and friends 😊
David Allard
16:57 21 May 21
I cannot praise the Johnsons team highly enough for the excellent service they gave to us. Nothing was too much trouble and they always went the extra mile to help us. A friendly and cheerful bunch of guys who it was a pleasure to have around at a stressful time. I wouldn’t hesitate to recommend them.
Averil Alexander
06:56 11 May 21
An amazing group of people who all worked very well together as a team.Professional, efficient and full of energy to get the job done. I would not hesitate to recommend Johnsons to my friends and family. I was exceptionally happy with the whole service I received.
Sharon Galloway
15:36 02 May 21
This is the second time we've used Johnsons and both times they've been very professional, friendly and helpful. Very responsive to emails and questions and nothing was too much trouble during the move. An excellent company and would definitely recommend them.
Jill Greenwood
20:00 25 Apr 21
We cannot recommend Johnsons enough, they moved us from Wiltshire to Dorset. We hadn’t moved for over 20 years so did not know what to expect. From the quote visit through to the move itself they made us feel at ease and confident in their services. The 2 day move was carried out swiftly, professionally and calmly, nothing was too much trouble. Thank you all for making a stressful time so much easier.
Dom & Elise Simmons
11:59 18 Apr 21
This is the 3rd time we have used Johnson's to move house. Each time they have provided an excellent packing service and are professional throughout. In particular the team leader Mark was great at assessing the situation both at the start and finish houses and directing the others as required. The detailed labelling of the boxes made things much easier to find at the other end. We are both very pleased with their work and would recommend them to anyone looking to move house especially if a packing service is required.
James Barwick
20:01 11 Apr 21
Small removal of a few items happened swiftly. Would recommend.
gordon czapiewski
14:41 08 Apr 21
The team were prompt, professional, friendly and helpful, giving advice when asked and also shared their depth of experience to help avoid problems at the next stage. Many thanks to all
Jane Meloy
17:16 23 Mar 21
The removal team were very efficient and got on with job. They were polite and cheerful keeping our spirits up at the end of a very stressful week. I would definitely recommend Johnsons removals.
Charles Mills
11:58 15 Mar 21
I can't recommend this Company highly enough!They helped move my elderly parents from Dorset up to Surrey over three days last week. They were very nervous and apprehensive of the whole move but within 5 minutes of Jason & Martin arriving from Johnson's, they had put their minds at ease. Jason & Martin were really appreciative of what this move was all about having chatted with my parents before they got started and this made the whole process so much easier to deal with; they were friendly, considerate, clean and tidy... and fun!Everything was wrapped and packed carefully, pictures were removed from walls, all the packing boxes were clearly labelled. When the furniture was moved into the new home it was all placed exactly where my parents wanted it placed.What was going to be a fairly traumatic process in my parents eyes, turned out to be relaxed, easy and trouble free. This was all down to Jason & Martin; nothing was too much trouble and they couldn't do enough for my parents.Thank You!
Tibo M
17:30 06 Jan 21
Very nice . A very pleasant team ! Very good welcome . Good job and serious
harriet bindloss
17:54 12 Dec 20
We needed our house packed up, put into storage, then delivered to our new house two weeks later. I couldn’t recommend Johnson’s more highly - they were professional, friendly, reliable and quick; a real pleasure to work with. Plus, when it looked like we may run out of dates for them to deliver our things, they rang us up to make sure we didn’t lose out, so they were proactive too. Thank you SO much!
Tony Moore
17:54 09 Dec 20
A modest job, but Johnson's were professional, friendly and efficient throughout. We had some items packed and removed to storage to facilitate an extension. The two man crew were punctual, professional and friendly taking excellent care of our property. Great service from start to finish. Thank you Johnson's Removals.
Stephen Perry
18:15 28 Nov 20
The Crew who moved our belongings into storage were tidy cheerful and efficient we couldnt have asked for anymore I would highly recommend their services The crew covered all floor areas and cleared up after tnemselves beautifully
Nick Ellis
13:01 16 Nov 20
Fantastic company and service. Our move to the new address was delayed as we only received our new keys at 5pm. It resulted in off loading our goods in the dark and then they even came back the next day to finish it off ! All carefully dealt with, no damage and a great team doing the work. Would definitely use them again and recommend them to others.
Custom Buildings
08:46 16 Nov 20
Excellent company, the teams for both the move out and in were great, friendly and helpful but importantly careful! I would, without hesitation, use them again for my next move. many thanks
Gilly
08:50 23 Oct 20
Excellent Removals company with cheerful and very helpful, hardworking staff. Couldn't fault them. The move would have been far more stressful if they hadn't been so professional and hardworking. Highly satisfactory move. Many "Thank you's" to Charlie, Dan, Mark and Tone. You did great! G & G
gabrielle gblake
16:06 11 Oct 20
Very polite and helpful, willing to accomodate several changes of mind of an elderly person, without any fuss or objections, made awkward things quite simple.
Ann Boyt
22:19 30 Sep 20
First class service - everything went extremely smoothly and the two young loaders were very friendly and helpful. Will certainly use Johnsons again.
richard hughes-rowlands
06:58 26 Sep 20
The first time we had used a professional removal firm and worth every penny! So much less stress and heavy lifting! Everything went better than expected and miraculously all our stuff fitted into the van. Would definitely use them again!
Linda Sizeland
07:56 24 Sep 20
Very professional and friendly. Whole process was completed with care.
Mike Smith
09:25 11 Sep 20
I used Johnsons for a local move and full packing service. Everything was carried out in a smooth and efficient manner by polite and careful staff who arranged and carried out my move completely according to my requirements.
Nicholas Lodder
16:34 10 Sep 20
The move went well thank you
Lydia Dickenson
17:52 09 Jul 20
Cannot recommend Johnsons enough. They were so helpful and flexible in the lead up to our move, despite our moving date changing multiple times and us only being able to confirm a few days in advance. Truly the only stress-free part of an otherwise stressful move. The team on the day did a fantastic job and were hardworking, good-humoured and professional throughout. And no breakages thanks to Sharon's packing! Just great service from start to finish.
Geraldine White
08:33 08 Jul 20
Johnstons were brilliant during our move. I would recommend them without hesitation. Our job was booked for 2 days - 1 day pack 1 day move. The team worked tirelessly and put extra staff on the job, to get us moved in one day. They were really polite and patient with our young children. They happily worked very late on a Friday night to help us out. I will never move without them!
Lindsay von Simson
08:29 27 Jun 20
How do you move in the middle of a lockdown pandemic? Ask Johnsons. They were recommended to me by friends who they had just moved to Sussex. The whole team were wonderful, helpful, considerate, and moved everything from one house to another as smoothly as one could possibly hope. They worked tirelessly. Sharon was the best packer, a complete star. Mark and his gang took great care and were quick and efficient.
Adrian Shaw
08:01 25 Jun 20
friendly, courteous, and efficient throughout
Philip Ransome
20:19 20 Jun 20
Very good in all respects: friendly, helpful staff arrived on time, everything moved with care. No problems whatsoever. Thank you.
Adrian Pratt
13:26 12 Jun 20
I have just used Johnsons for a recent housemove. From the initial visit to provide a quote to the delivery of the very last of many boxes, I can only describe the service as impeccable. Every aspect of the removal was accomplished with great care and every member of the team was a credit to Johnsons. Nothing was too much trouble and there was a great team spirit displayed throughout. It was a thoroughly professional performance and I would not hesitate to recommend Johnsons to potential customers. Thank you for a job done to an extremely high standard.
joesph joness
16:06 06 May 20
Elisabeth James
09:51 15 Apr 20
We have had nothing but superb service from Johnsons from beginning to end. The initial quotation was reasonably priced and we received plenty of useful information about moving on the day this was assessed. The move itself went completely without hitch, wrapping and packing couldn’t have been done with more care, and nothing was too much trouble for the cheerful, friendly teams who packed and delivered the boxes. The company was efficient and punctuality first class - many thanks.
Peter Wren
17:53 13 Apr 20
It is difficult to say how Johnsons could have made our move any easier for us. On requesting a quote we could see then how efficient they were going to be as Shaun came to assess the following day and an emailed quote arrived later that same day. This encouraged us to accept the quote, despite it being slightly more expensive than a competitor. Queries to Johnson's before the move were answered promptly and efficiently.On the day before the move the team arrived very punctually to do the packing, sussed what was necessary and got on with it. The men were courteous, friendly and helpful and were considerate of our need to clean behind them, so they cleared each room in turn. They left us that evening with essentials necessary for a comfortable evening and a good night's sleep.The following day the packing was completed and the considerable amount of outside and garage items were quickly despatched into a small additional van. We left the house at 11am for our 20-mile move and had barely collected the keys to the new house when the vans arrived. At the new house boxes and furniture were put where specified and the job was soon done.We had opted for Johnsons' packing service and this was well worthwhile. Everything arrived unscathed, down to the smallest glass ornament. How we would have coped if we had had to pack ourselves doesn't bear thinking about!We felt we had a really good service from Johnsons. Their efficiency, professionalism and value were first class. The team were easy to have around - and did appreciate cups of tea, biscuits and pasties!!All in all, a fantastic service and well deserving in every aspect of the five stars we've awarded them. Thank you Johnsons.
Alex Walker
08:49 05 Apr 20
Absolutely delighted with Johnsons. Incredibly professional from the first phone call, through to eventually getting our ridiculous sofa up the stairs and into our flat. Would definitely recommend, and will certainly be using them again for our next move.
Melissa Tillyer
18:52 04 Apr 20
All the guys were friendly, professional, hard working and a pleasure to have in my home. They even took time to talk to our dog and son. I wouldn’t hesitate to use again and recommend. They literally took all the stress out of moving. We had the full packing service and it’s amazing.
Pete Ryley
17:54 13 Mar 20
The Johnsons team arrived at the pre-arranged time and place, and carried out all the tasks involved, including some heavy lifting, taking great care of precious items, and placing them where we needed them. All members of the team were helpful, professional and courteous at all times. I would certainly recommend them to friends or family.
Luke Judd
18:28 01 Mar 20
Krisztián Ujfalusi
16:21 16 Feb 20
V Woolf
21:33 12 Feb 20
Simply superb. The guys that dealt with our removal from London to Dorset were so hardworking. What helped us most was how chilled they all were in what is an inevitable stressful time for us. No breakages and every possession cared for. These people are true professionals and we cannot recommend them highly enough. They may not be the cheapest but they are truly worth every penny spent.
Josephine Goodbody
14:52 10 Feb 20
Luke and Jason were absolutely brilliant - so efficient, on a really stressful day - they inadvertently made it much less so, particularly as we have two little children to sort out too! I cannot recommend Johnsons more highly. And Jonathan was very patient and helpful in terms of managing it and the admin.
Chrissie Parsons
18:56 09 Feb 20
We were let down at the last minute and turned to Johnsons for help. Survey at 3pm quote by 08.00 the next day. Two Van's and 5 men and every person we have come into contact with has been amazing. Professional, friendly and so helpful. Our moving in day went from a potential stress out to a fun and easy move. Thank you all so much. I would definitely recommend this company to anyone planning to move.
Jon Edwards
12:16 08 Feb 20
The team were fantastic and worked like absolute trojans even through torrential rain.They were considerate of both properties and were fantastic with the children who were keen on ‘helping’!Would highly recommend to anyone.
Andrew Pringle
19:34 22 Dec 19
I could not be more impressed with Johnsons. From my first contact (having been recommended by friends who used Johnsons previously) they have been flexible, efficient, adaptive, and highly professional. Efficient surveys were conducted and the house was packed up over two days by an absolutely brilliant team for whom I am full of praise. Johnsons is an absolute joy to do business with and I could not recommend them more highly.And now our move is complete. We stored our stuff with Johnsons in Gillingham for about 6 weeks and now it has just been delivered to our new house. The team of three, led by Mark who has been in charge throughout the move, were absolutely brilliant, as they have been throughout packing up originally, moving to storage, moving a minimum load to the new house and this week completing the move with all our stuff from the warehouse in Gillingham. We have been impressed by the care taken in packing up - not a single breakage - and the care taken in carrying heavy loads all round the house. No damage to freshly decorated walls, doors etc. Well done to Rich who made a considerable number of crates to move mirrors, with no damage at all. They are all real professionals. And everyone is so polite ,friendly and caring. They really are a joy to work with. Nothing was too much trouble for Mark and his team packing and delivering the loads, and the Gillingham office, Paul and Johnathan, have been flexible and adaptable throughout what is usually a pretty stressful business with constantly changing dates etc. I would recommend Johnsons without hesitation - absolutely brilliant! Happy Christmas to you all.
Tim Ball
19:33 18 Dec 19
Johnsons packed everything up, moved me, and unpacked it all in a single day. Three chaps did all of the hard work on my behalf. Nothing damaged. The best thing which I really appreciated was putting together all the furniture in my new house (beds x2, dresser, office desk, sofa) which saved me a lot of hassle. Friendly and efficient service without drama. Also £600 cheaper than the quote from a competitor who pulled out with a week to go. What's not to like?
David McClean
21:35 15 Dec 19
Johnsons did a part-move for me, a 200 mile trip. The packing and loading was very efficient, and (despite some delays en route) the men were still cheerful and helpful at the other end. Altogether impressive from enquiry to delivery. I will use them for the second half of the move later.
Cecilia Miles
09:43 14 Dec 19
Jane Kennedy
16:46 11 Dec 19
We were very pleased we chose Johnsons the team were fantastic and very helpful. Our move went very smooth thanks to the efficiency of the team.
Paul Harris
18:13 06 Dec 19
A fantastic service. Very professional and helpful team. Made the move painless
Jacqueline Ainsley
12:44 23 Nov 19
Superb Friendly & Professional Service. Very accomodating to my needs. Courteous staff who took great care with the final packing and the big move. I had confidence & felt relaxed about the house move, which is exactly what you need at a stressful time! Thank you. Would highly recommend.
Andrea Micah
17:28 10 Nov 19
Peter Norman
12:28 05 Nov 19
Laura Brown
17:55 27 Oct 19
Experience with Johnson’s was ok, initial communication was good but I did have to chase a little regarding a few bits after reserving our move day.Bit surprised also that the removal men did not have power tools with them. They were as included in the quote meant to take down and put up furniture but how silly with no power tools provided! Luckily my husband had his drill so he did most of it. Not what I paid for but with such a lot to do it made sense! A drill seems sensible for removal men to have on board! Please get them one!I had the van booked for 8am but they didn’t turn up until 8.35am in a woods removal van.. nerve wracking.However very nice and friendly removal men who worked hard and appreciate their efforts in protecting my floors and checking with me where I wanted everything.Thanks.
Elinor Boote
07:06 24 Oct 19
Johnson’s were professional, helpful and very friendly - I really appreciated their flexibility and how easy they made the moving process. Many thanks!
Anna Grant
16:07 23 Oct 19
Roy Richardson
02:51 10 Oct 19
First class removal men couldn't do enough very helpful thank you
Krys Gigiel
17:52 09 Oct 19
An excellent service from beginning to end. A great team - I couldn't fault them. I'll have to plant a tree to compensate for all the paper used BUT everything arrived undamaged so I am not complaining. I do hope I will not be moving again in the near future but if I do I will certainly use Johnsons again.
Barry Stevens
15:51 07 Oct 19
The team sent to us were a revelation. The packing and loading were done with total professionalism and when at the last moment we were faced with a 3 hour delay while our buyer's buyer sorted out the transfer of funds they acted with humour and stoicism, saying they would not leave until everthing was complete. Top guys!
Sandra king
14:13 04 Oct 19
Arrived on time. Laid protective covering on the main floor and stairs. Cheerful guys and done a great job.
Claude Legrand
19:59 02 Sep 19
Really a very professional team with a smile and very positive spirit. So rare today. Thank you Mark and your team. What a positive experience and thank you again for an a absolutely perfect job. We only can highly recommend you !
Ian Thom
14:41 29 Aug 19
Truly fantastic removal service provided by cheerful polite staff. They arrived on time and laid protection to carpets in both properties. All items of furniture were protected in transit. The staff worked carefully and swiftly to load and unload. No damage to either property and nothing was broken. A totally fuss free experience, I would highly recommend Johnsons of Shaftesbury. Well done guys.
Catherine Potter
09:27 15 Aug 19
The removal team were fantastic - careful, thoughtful and very efficient. The London office end did not supply enough information on logistic details of the move, so we had to email the day before to find out about the time of arrival, invoicing etc. The Gillingham end was better. We were never quick sure which end was in charge, but it did all go very smoothly in the end. Highly recommended but ask more questions to avoid packing stress would be my advice.
Paula Perrott
19:39 11 Jul 19
Absolutely fantastic service by Sharon & her team . From start to finish they were professional and extremely thorough with packing & protecting my possessions.I didn’t have to lift a finger ( which was the plan )Thanks guys for making my move a stress free one !
Valerie Johnson
15:26 04 Jul 19
I was thrilled to find that our removal was the best I have ever known . Not only were the men prompt but they were quick and incredibly well organised but jolly as well. They certainly worked well together and made a fine team.I would have no hesitation in recommending this firm as the best one to have.
Jo Woodget
18:41 30 Jun 19
What a superb service from start to finish! So helpful, friendly and efficient and with you every step of the move. Even when things aren’t quite going to plan a solution is found without any fuss. I would never move without them again.
Rebecca Johnston
18:28 18 Jun 19
Having used Johnsons to store our home contents and deliver them back to us after four months of renovating, I'm very happy to say that the care and delivery of our furniture has been excellent. I would happily use Johnsons over and over, thank you team!
Nicky Gill
13:28 03 Jun 19
Johnson’s recently moved a piano for us. The service was courteous and efficient. Good attention was paid to ensure the safety of the instrument and we would recommend them unreservedly.
Lorna Finnegan-Sellick
11:36 18 May 19
We have just completed a 3 day pack and move with Johnsons and their partner company Thomas Firbank. Everything from the initial quote to the final move was excellent. The team on the days were efficient, friendly, engaged and helpful. They listened to what we needed and were happy to accommodate special requests. It actually all made what could have been a stressful few days much more fun than we expected. Highly recommended.
Samantha Freisenbruch
20:57 09 Mar 19
Still the best service. They made a stressful experience so much easier than it could have been. Would thoroughly recommend them!
paul ellis
13:33 04 Mar 19
During our move (28/11/2018) a wardrobe was broken and a picture frame was also broken . both items will have to be replace as repair is not possible. i have the insurance with Johnsons and will be back to update my review when the insurance process is complete . other than these 2 problems the move went very well and the guys working were very polite and seemed to really care about our things and were very upset that we had the problems. lets hope the insurance process is a simple one , time will tell. but as we will be moving again in the near future i will hopefully be usings this company again . but will make sure i pay the insurance.4/3/2019Time for my update , after what i feel has been a long progress i have now received my check for the damage to the items i mentioned above , i wont say the amount but i am happy with the outcome and will be able to replace the items with a small contribution from myself . But if any one is using this company it is definitely worth the insurance cover, that does not reflect on the moving skills of the guys they were great , but accidents do happen no matter how conscientious the workers are. so take it from me use this company i will be on my next move and pay the few pounds extra for the cover
Joe Bruce
15:01 30 Jan 19
Johnsons really took care of our move - making it painless. Great team, super efficient and not one breakage!
David Salmons
22:06 24 Jan 19
But for a friends recommendation when we were searching for a removal company, for which we are eternally grateful, we would have missed out on a personal service second to none. It was a hassle free experience and completed with such efficiency with everything safely delivered and placed in our new home. Thank you indeed.
william Moore
17:12 23 Dec 18
I have been very happy with the level of service from Johnson's. they have been efficient, professional, and pleasant and friendly to have dealings' with! Ray Parish.
Kay Cooper
23:32 11 Dec 18
Mark Bowhay
12:36 03 Dec 18
Jason and Mike were extremely good I had full confidence in their skills and care with the move. Paul who did the estimation was out by 25%, Henrietta who does the administration and billing was not very helpful and failed to arrange callback three times and was late invoicing. Prices are high but comparable with other companies. The advantage of Johnsons is that they have back-up if needed. In terms of ease of dealing with I found North Dorset removals better and quicker with loading.
Andrew Langley
19:50 27 Nov 18
Thank you for your very efficient service. We could not fault the service we received. Charlie, Mark and Darren went well beyond what we expected from a removal company, and we would like to express our thanks to them specifically for the help they gave us making a potentially stressful day a little less stressful. We would certainly recommend Johnsons.
Jon Mitchell
16:09 07 Nov 18
Great removals. Very efficient.
1989watchingvids Ch
08:11 05 Nov 18
Very helpful and professional, went over and above to ensure the move went smoothly.
willa Madel
11:56 01 Nov 18
The removal men were very helpful and friendly. The whole process was without stress and went smoothly.
Sarah Daniell
21:50 15 Oct 18
Very efficient removal service. Arrived when they said. A polite and helpful team.
Melanie Gordon
09:15 11 Oct 18
A good service. Fast and efficient on the whole. No wardrobe boxes were sent, but were collected later on moving day. Polite and friendly staff.
Helen Munday
13:33 08 Oct 18
Paul Maidment
07:11 05 Oct 18
Johnsons could not provide a better service, courteous, polite, friendly and professional. We use them on a commercial basis and could not be happier with the service they provide, highly recommended.
Brenda Osmond
08:02 31 Aug 18
Both guys were speedy, helpful and efficient. Would recommend Johnsons of Shaftesbury 100%. Stress free removal!!
Nicola Young
13:35 22 Aug 18
Efficient, hardworking, charming. Really happy with our decision to chose Johnson's to move our home, I really can't praise them enough - excellent!
Jan Lainton
16:05 11 Aug 18
After a poor start with confusion of vehicle sizes all went well. Any problems were sorted quickly with the removal men working very hard to get everything completed in the time scale expected. Thank you Johnsons
Michael McKeown
20:47 14 Jul 18
The men who helped us with our move were thoroughly professional, helpful and thorough. We couldn’t have been happier with the service we received.
Stewart Donald
21:35 30 Jun 18
Excellent service from the off.All our needs were met, the packing was meticulous and the staff were courteous and very helpful- requesting whether we were happy with the placement of our items at our new house , despite the fact that we completed late in the day and they were unable to leave until around 8pm.I would thoroughly recommend them and would have no hesitation utilising them again.
Barry Norman
16:57 10 Jun 18
Belongings arrived safely after 9 months in storage and were expertly unpacked in a clean and professional manner. Would recommend.
Emma Hann
17:55 28 May 18
Absolutely amazing service from Johnson's last week. Worked so hard despite the heat. I was so stressed about moving with a tiny baby and a toddler in tow but you guys made it so much easier. I can only really say, Thank you.
Steve No
16:15 21 May 18
All 4 men worked very well. They were very friendly and helpful .nothing was too much trouble and definitely recommend Johnson's to anybody who wants to move house
Mike N
23:29 27 Apr 18
Excellent job, very professional.
Poppy Fraser
17:39 03 Feb 18
The 3 man team were wonderful. Charming, hard working, and professional. I can't recommend them more.
Emma Reynolds
00:54 03 Feb 18
Very good service. Efficient response and able to remove goods stored on little notice.
tom perrott
20:37 15 Oct 17
Found them to be very helpful and understanding through out the whole moving process. Couldn't recommend them enough A1 service thank you
Cathy White
14:06 22 Sep 17
Great service from the start ... removal men were friendly & helpful & worked hard. Would recommend to anyone.
Anne Thomas
21:27 28 Jul 17
Fantastic service great company
Irene Chant
09:50 23 Jul 17
We decided to declutter our house before selling. While the packing was done brilliantly, the admin leaves a bit to be desired. Emails have gone unanswered and queries not altogether satisfactorily explained.There has been no acknowledgement of my storage payment and no notification of when I should expect the next invoice. I would prefer their customer care to be rather sharper.
Dale Scandling
13:14 06 Sep 16
Johnsons helped us through all steps of removing and storing our furniture, to make it a less stressful experience. Thank goodness they were there
